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Patient Information

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Office Hours


For information or to schedule an appointment, please call us at 301-249-0970.

Medical Office
(appointments only)

Monday – Thursday:
8:00am – 6:00pm
Friday:
8:00am – 12 noon
1st Saturdays:
8:00am – 1:00pm

Cosmetic Center

Monday, Tuesday, Thursday:
8:00am – 6:00pm
Wednesday:
8:00am – 7:00pm
Friday:
8:00am – 12 noon
1st & 3rd Saturdays:
9:00am – 2:00pm

Cancellation Policy


We strive to provide patients with world-class medical care in a comfortable, relaxing, friendly and efficient environment. To achieve these objectives, we must develop a cooperative and symbiotic relationship with our patients. In fostering this relationship, we have developed a comprehensive cancellation and no show policy. We believe that this policy will assist us in streamlining the appointment process and will provide greater coordination of patient flow within our office. One of the foundations of the policy is an appointment reminder system. This system sends reminders at strategic time intervals before each appointment. We therefore require patients to provide us with an email address and a cell phone number to facilitate the reminders. Patients are also required to respond to the reminders, either to confirm or cancel their appointments.

If a patient does not respond to the reminders, his or her appointment may be assigned to a patient on our waiting list. If the appointment needs to be cancelled, please provide a minimum of 24 hours of notice for a general office appointment and 48 hours for a surgery appointment. There are fees associated with non-compliance of this policy.

Our no show/cancellation fee policy is as follows:

Late Cancellation for a general office visit (Monday – Friday): A fee of $25.00.
Late Cancellation for a general office visit (Saturday): A fee of $50.00.

Late Cancellation of surgery Appointment: A fee of $50.00 (Mon – Sat).

We maintain A Saturday schedule (please see our office hours for details of our Saturday schedule) to accommodate patients who cannot make weekday appointment.

As a courtesy to these patients, please ensure that you are able to honor these appointments before you make them.

No Show Fees: All no shows will be assessed a fee of $50.00.fee for the first occurrence, and a $65.00 fee for each occurrence thereafter.

Our scheduling numbers are 301-249-0970 and 301-352-1514.

Accepted Insurance


Callender Dermatology & Cosmetic Center accepts most health insurance plans for medical services. Cosmetic procedures are not covered by insurance. Please inquire with the Billing Department for more information if you do not see your insurance plan listed.

  • Aetna
  • Blue Cross Blue Shield
  • Care First Blue Choice
  • Cigna
  • Medicare

Payment Options


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For your convenience, we accept cash, check, Visa, Mastercard, American Express, and CareCredit.
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Patient Forms


The following forms can be downloaded to your computer and printed at home. By filling out these forms ahead of time, you will save a significant amount of time during your visit.


p-acrobatNote: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here or on the Get Adobe Reader icon.


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MedStar Washington Hospital Center
AAD
ASDS
Skin of Color Society
Women's Dermatologic Society Foundation
ishrs
Howard University